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Charleston Computer Support
macintosh support
We provide computer technical support for Macintosh computers and servers. Whether you need to setup a new Mac network, or you need help with your existing Macs and network, call us. Our services include:
- Purchasing advice and assistance
- Setup of new Macintosh systems
- Migration of Mac user data and programs
- Troubleshooting of programs and Macintosh hardware problems
- Setup of Mac networks for file and print sharing
- Setup of data backups and offsite backup
- Advice on and development of disaster contingency plans
- Help with cloud storage services and sharing/syncing your data in the cloud
- Integration of Google Apps with your mail, calendar and devices
- Help and support with the integration of iPhones, iPads, Palm PCs and other personal digital assistants
Because we are a consulting-only company, we do not sell software or hardware. The services we provide are free from the bias that comes from the sales of hardware and software. The solutions we recommend are best-of-class based on our real-world experience.
windows support
We provide computer technical support for Windows computers and servers. Our Windows support services mirror our Mac support services (see above). Our services also include help and support for wireless networks (WiFi), printers, and remote terminals.
IT outsourcing services
We provide outsourced IT services which include computer troubleshooting, technical support, and consulting for stand-alone and networked computers. Whether you are a company that has outgrown its existing network or an individual who just needs help, we can help you. We offer technology-related services ranging from installing a new computers, to planning corporate networks, from choosing the right software, to designing integrated database solutions.
We will work with you to provide an end-to-end solution custom tailored to meet your needs. This includes the design and specification of systems, assistance in finding the right price and purchasing, planning the installation, installing the system(s) and software, establishing routines and proceedures for maintenance and backup, troubleshooting when problems arise and upgrading systems when the time comes.
client base
We serve small to mid-sized businesses and individuals. If you have found it difficult to obtain support from other companies, or you seem always to be told that you must buy something to solve your problems, you are why we are in business. We focus on filling the gap left by computer dealers who are interested primarily in sales, and consulting firms focused only on niche markets. No matter how small or large your needs may be, we can help.
we don't do everything
No, we aren't jacks-of-all-trade. Either we know how to tackle a problem, or we know someone who can. Referrals are something we do not hesitate to make, or coordinate. Our approach is not an all-or-none proposition. If we are unable to handle your problem, we will put you in contact with the right people for the job, even supervising the project if necessary.
computer support services
planning and analysis
- needs analysis
- systems and solutions design
- hardware and software specification
- deployment planning and phasing
- contingency planning
- backup strategy
installation and deployment
- purchasing assistance
- servers
- workstations
- networks
- software
- backup
support and troubleshooting
- problem solving
- answering questions
- telephone support
- general advice
networks
- internet connectivity
- troubleshooting
- cross-platform integration
- backup
internet
- helping choose the right provider
- installation of routers and software
- email and web hosting
- web site development
- Wide Area Networks (WAN)
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